Celebrating Student Accommodation Heroes during the COVID-19 Crisis

Student Nominated Heroes

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Student Accommodation Heroes

We are delighted to share the news that we are finalising the first-ever awards for Student Accommodation Heroes!

These awards will be given to individual staff who have been nominated by students in their survey feedback during the COVID-19 crisis.

This will be a chance for the sector to celebrate some of the extraordinary work that has been undertaken in the last few months during a time of extreme pressure on students and staff.

There is no need for organisations to put forward nominations as students are nominating heroes across the sector right now!

About the awards

The National Student Housing Awards are unique. We don’t take written nominations and there are no ‘expert’ judges.

All our awards are based 100% on direct feedback from tens of thousands of home and international students across the UK.

Universities and private accommodation providers can participate in the Awards free of charge through the National Student Housing Survey.

Learn More

The 2020 Winners

The NSHS has two waves per year (Spring and Autumn). The Best Booking Experience and Best Moving In Experience are Autumn-exclusive categories. Congratulations to the 2020 winners and finalists for providing an excellent level of service!

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Best Moving In Experience

Awarded to the provider achieving the best ratings for the Overall Moving In Experience.

UK

University of Liverpool
~
University of the West of England
~
Ulster University
~
Queen Margret University
~
The Student Housing Company

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Best Booking Experience

Awarded to the provider achieving the best ratings for the Overall Booking Experience.

UK

Queen Margaret University
~
St Mary’s University, Twickenham
~
Study Inn
~
Ulster University
~
University of Essex

The 2019 Winners

Watch the Awards Video

Headline Awards (UK & Ireland)

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Best University Halls

Awarded to the university achieving the highest overall satisfaction ratings in its halls.

UK

Bangor University
~
Edge Hill University
~
Lancaster University
~
Queens University Belfast
~
University of Derby

Republic of Ireland

Dublin City University

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Best Private Halls Provider

Awarded to the private hall provider achieving the highest overall satisfaction ratings in its halls.

UK

Collegiate AC
~
Host
~
Nido Student
~
Prime Student Living
~
The Student Housing Company

Republic of Ireland

aparto

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Best Customer Service

Awarded to the university or private halls provider achieving the best combined ratings for key customer satisfaction measures.

UK

Lancaster University
~
Prime Student Living
~
The Student Housing Company
~
University of Derby
~
University of East Anglia

Republic of Ireland

University College Dublin

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Best Value for Money

Awarded to the university or private halls provider achieving the best ratings for Value for Money.

UK

CODE Student Accommodation
~
DIGS Student
~
Edge Hill University
~
Host
~
Lancaster University

Republic of Ireland

Dublin City University

New Headline Award for 2019

Best Student Wellbeing

UK

Collegiate AC
~
Lancaster University
~
Prime Student Living
~
The Student Housing Company
~
University of Derby

Republic of Ireland

Uninest

Front Title

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Best Student Wellbeing

Awarded for combined ratings for wellbeing impact and perceived wellbeing focus of the accommodation team.

UK Only Awards

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Best Learning Environment

Awarded to the individual hall achieving the best ratings for the Overall Learning Environment.

Roman House, Derby (Collegiate AC)
~
Sycamore House, Leeds
(Prime Student Living)
~
The Combworks, Aberdeen (aparto)
~
The Cube, Loughborough (CRM Students)
~
The Old Dairy, Plymouth
(Host)

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Best Individual Accommodation

Awarded to the hall achieving the best ratings for Overall Satisfaction.

Ablett House, Liverpool
(The Student Housing Company)
~
Glendower House, Cardiff (CRM Students)
~
Liberty Point, Southampton (Liberty Living)
~
The Barn, Exeter
(Fresh Student Living)
~
The Combworks, Aberdeen (aparto)

Congratulations to all the 2019 Finalists and Winners!

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Best Student Broadband

Awarded to the provider achieving the best ratings for broadband satisfaction.

aparto
~
Bangor University
~
Host
~
Queen’s University Belfast
~
University of York

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Best Booking Experience

Awarded to the provider achieving the best ratings for the Overall Booking Experience.

Lancaster University
~
Queen Margaret University
~
The Student Housing Company
~
University of Derby
~
University of Essex

Front Title

This is where the text for the front of your card should go. It's best to keep it short and sweet.

Best Moving In Experience

Awarded to the provider achieving the best ratings for the Overall Moving In Experience.

aparto
~
Falmouth Exeter Plus
~
The Student Housing Company
~
University of Derby
~
University of Winchester

Front Title

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Best Student Community

Awarded to the provider achieving the best ratings for Strong Sense of Community.

Cardiff Metropolitan University
~
DIGS Student
~
Kaplan Living
~
Swansea University
~
St Mary’s University, Twickenham

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Best Specialist Accommodation

Awarded to the highest rated specialist, unusual or selective student accommodation.

Goodenough College, London
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Graduate Residences (Lancaster University)
~
International Students House, London
~
Lilian Knowles House, London (Sanctuary Students)
~
Lister House, Glasgow (University of Glasgow)

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Best Environmental Management

Awarded to the provider achieving the best environmental ratings.

Bangor University
~
Queen’s University Belfast
~
University of Derby
~
University of the West of England (UWE)
~
University of Winchester

Front Title

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Best Small Provider

Awarded to the small provider achieving the highest overall satisfaction ratings.

CityBlock
~
CODE Student Accommodation
~
Kaplan Living
~
McComb Students

View Previous Winners

International Accommodation Quality Mark

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International Accommodation Quality Mark

Awarded for achieving 90% satisfaction among international students.

UK

aparto
Bangor University
CODE Student Accommodation
CRM Students
CityBlock
Collegiate AC
Derwent Students
Fresh Student Living
Goodenough College
Host
International Students House
Lancaster University
London School of Economics and Political Science
Manchester Metropolitan University
Nido
Prime Student Living
Queen Margaret University
Queen’s University Belfast
Student Cribs
The Student Housing Company
University of Derby

Republic of Ireland

Dublin City University
Aparto Student

  • Heidi Fraser-Krauss
    Director of Information Services
    University of York

    It really supports all the hard work we’ve been doing in the team. Knowing that it’s based on what students really want and them telling somebody else that, is just the best. It’s the best way you could get an award.

  • Professor Mark Smith
    Vice-Chancellor
    Lancaster University

    The fact that these awards are based on student feedback is one of the key elements of them… the fact that it’s they who are voting for it makes it all the more meaningful.

  • Professor Petra Wend
    Principle and Vice-Chancellor
    Queen Margaret University

    We’re delighted at Queen Margaret University …It’s entirely based on student feedback and that means it’s truly a recognition of what we have wanted to achieve.

  • info@nshs.co.uk
  • 01892 249 650